Customer Visits, Workshops, Trade Shows - Personal contact is more important than ever before

“Laser Components manufactures according to the wishes of its customers!” This is one of our company’s most important messages and at the same time shows that few products come off the shelf. The adapted products are created in direct consultation with customers; intensive contact is therefore a prerequisite for our course of action.

During the project phase, our product engineers are on site at the customer’s facilities again and again – often accompanied by our development engineers. However, coordination also takes place at trade shows and in-house workshops. Large events have the advantage that it is possible to come into contact with many customers in a short period of time. Fixed appointments guarantee that nobody is rushed, which facilitates fruitful discussions.

In Germany alone, we conduct about 1,000 customer visits every year. In 2018, we will be present at thirteen trade shows. With the IR WORKshop and fiber optics symposium, we will be hosting two major events, at which we expect about eighty guests each. In addition, various events will be held at our LC campus: training courses and workshops will be held in small groups at different locations.

In view of the large number of events we hold and visit, we always question the benefits critically: sometimes, we must also turn our backs on established events if we no longer reach our target group.

We spent almost a quarter of a century at Optatec in Frankfurt with a wide range of products. After long deliberations, we have decided not to attend in 2018, but instead we will strengthen our presence at other trade shows and continue to expand our own program of events in order to reach out to our customers in a very targeted manner.

We look forward to welcoming you at one event or another – and/or directly in house at Laser Components.

Exhibitions 2018