Service Service

Calibration service

Calibration Services for Gentec-EO Products

There are three official calibration laboratories available worldwide for laser power meters and laser energy meters from Gentec-EO: one of them is located at LASER COMPONENTS Germany GmbH in Olching (near Munich) as a central point of contact for customers from all over Europe. 

Service Information

What devices can be calibrated?

Gentec-EO Calibration Service Gentec-EO Calibration Service

The calibration service is offered for the following devices:

  • Thermal power detectors
  • Pyroelectric energy detectors
  • Monitors

Laser Components’ scope of calibration service includes the following:

  • Visual inspection (inspection of incoming goods)
  • Determination of the individual wavelength  profile (all detectors)
  • Calibration against the “gold standard” reference, traceable to the NIST (all detectors)
  • Verification measurement
  • Storage of the sensitivity value and correction factor in the detector’s EEPROM
  • Calibration certificate including the variance report

Calibration

What to expect

Measurement Setup
Laser Components’ measurement setup is identical to that of the Canadian manufacturer’s. Gentec-EO carries out comparison calibrations on a regular basis between its own calibration laboratory in Canada and the calibration laboratory at LASER COMPONENTS Germany GmbH in Olching (the round-robin principle).


Traceability
Laser Components’ calibration service ensures traceability to the National Institute of Standards and Technology (NIST) and the Physikalische Technische Bundesanstalt (PTB) (Physical Technical Federal Institute). The calibration process includes the requirements of the ISO 17025.

Calibration Process
The calibration process is carried out with the aid of a laser source on a partially-automated measuring station directly against a “gold standard” detector. This reference detector is regularly calibrated at the NIST or PTB. Due to the exclusive application of a “gold standard” reference, LASER COMPONENTS achieves, as does Gentec-EO, unique precision in the calibration process (first-level calibration). Many other suppliers calibrate the detectors using only a “silver standard” detector (i.e., using a self-made and correspondingly imprecise “copy” of the “gold standard”) (second-level calibration).

As part of calibration, an individual wavelength profile is created for each detector with the help of a spectral photometer. The sensitivity and wavelength correction values determined are then stored in the EEPROM, which is contained in the connector of the detector.

Documentation
The results are documented on a detailed calibration certificate, on which the detector’s sensitivity determined during the previous calibration is also noted for purposes of comparison (variance report). As part of a recalibration, this documentation is carried out as a service free of charge.

Processing Time
All users located in Germany and the rest of Europe who use this laser measurement technology will enjoy the cost reduction and time advantage that this calibration service offers. There is no need to ship expensively  to Canada. The processing time of a calibration at LASER COMPONENTS typically lasts 5 to 7 working days.

Service Process

How to send your device

To send in your products for Calibration Service, you must have a return material authorization (RMA) number issued by Laser Components.

We regret that we are unable to process products sent to us without a corresponding RMA number. We will, therefore, return them at your cost.

Please note that our general terms and conditions apply, in particular the stipulations regarding RMA and the service fee we charge.

  • To request an RMA number, please complete the RMA request form.
  • If you have filled out your RMA request form completely and correctly, we will provide you with an RMA number. This RMA number is valid for 30 days. Afterwards, the number will be closed and returns no longer accepted.
  • Along with the return shipment, please enclose the RMA return confirmation received from us. Please note the RMA number clearly legibly on the outside of the return shipment address label.

Quotation Request

We are more than happy to offer you a quote for the calibration of your device. Give us a call or use our  >>online inquiry form!

Astrid Schreyer-Nicolai
Your Contact
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from Gentec-EO

LASER COMPONENTS Germany - Your competent partner for fiber technologies, optical and optoelectronic components in Germany.

Welcome to LASER COMPONENTS Germany GmbH, your expert for photonics components. Each product in our wide range of fiber technologies, detectors, laser diodes, laser modules, optics, and more is worth every Euro (€/EUR). Our solutions cover all conceivable areas of application: from sensor technology to medical technology.
You can reach us here:

Werner-von-Siemens-Str. 15
82140 Olching
Deutschland

Phone: +49 8142 2864-0
Email: info(at)lasercomponents.com

Team of experts
You have questions or need our support?
Please call us.
Astrid Schreyer-Nicolai
Sales Assistant / Fiber Optics
Astrid Schreyer-Nicolai
LASER COMPONENTS Germany GmbH
41069 Mönchengladbach
Philipp Thalmeier
Inside Sales / Fiber Optics
Philipp Thalmeier
LASER COMPONENTS Germany GmbH
82140 Olching
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Laser Components

Werner-von-Siemens-Str. 15
82140 Olching
Deutschland

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