Authorized FITEL Furukawa Service Center

Splicer Service: Annual Check-up, Maintenance, and Repair

Annual Check-Up:

Even state-of-the-art low-maintenance splicers like the one developed by FITEL should be tested and cleaned regularly. We recommend having your splicer checked, tested, and cleaned once a year.
With our test protocol as proof of the service performed and the Laser Components Service Seal, which reminds you of the next inspection due date, you fulfill the essential requirements for measuring and working equipment in your company.
Fast turnaround times, the exclusive use of original spare parts, and our certified management system according to ISO 9001 speak for our authorized service.

 

A specialized service team trained by FITEL’s experts is available to field questions.

• If you require quick service, simply contact us as early as possible. If you have a minimum of five units, we will gladly come to you.
• Do not forget to have your cleavers checked regularly! These units can also become damaged, be dropped, or simply be subjected to normal wear and tear. Remember that a splicer is able to detect a bad fiber cleave (and perhaps even reject the splice), but it cannot correct a bad break. Take care of your cleaver, store it properly, and have it maintained on a regular basis!

Maintenance & Repair

f you have a problem with one of the quality units from FITEL, take advantage of Laser Components’ repair service! Even objects subject to normal wear and tear, such as electrodes or back-up batteries, should be replaced quickly. The authorized service offered in house by Laser Components is fast, reliable, and readily available.

You are also welcome to come by our office in Olching (near Munich) directly. It is important to use original replacement parts when having your unit serviced. The use of inexpensively reproduced replacement parts results in the lapse of the guarantee and often leads to malfunctions in the system and expensive repairs. Rely on original factory service!

Do you need a temporary replacement until your splicer is repaired? Simply let us know in advance. We have a pool of FITEL units available for temporary use. You can avoid downtimes due to repairs on your unit.

Do you have a splicer from a different manufacturer? No problem: we can help. (We can also perform maintenance checks on RXS units.)

Simply give us a call or fill out our RMA inquiry form and we will be in touch.

Download the RMA-Request